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Frequently Asked Questions for KeepCup Plastic Replacement Parts

What replacement parts are available for KeepCup Glass models?

For KeepCup reusable plastic cups, you can find replacement lids, bands, and cup bases. These parts ensure that your Original plastic reusable cup remains functional and stylish even after prolonged use.  You can change from a plastic straw lid to sipper lid and have two lids for the same cup base.

How do I choose the right replacement base for my KeepCup Plastic Cup?

Ensure you select a base that matches the size and model of your KeepCup plastic cup. Parts are designed for specific models, materials and sizes to ensure a snug fit and proper functionality

Are the replacement parts for KeepCup covered by warranty?

Replacement parts are covered by a standard warranty for manufacturing defects. If you experience any issues with your replacement parts, please reach out to our customer service team for support.

How should I clean my KeepCup plastic replacement parts?

All KeepCup plastic parts are dishwasher safe - top rack. We independently test all components annually to ensure the materials used comply with global food safety standards. They are free of BPA, BPS, and phthalates including DEHP, lead and cadmium.
All plastics used to make KeepCup components are all food grade, meet compliance with all EU, FDA, PROP 65 repeat use (to high temperature) plastics migration testing regulations. As a responsible business we randomly independently lab test our products annually to ratify supplier certifications.

Where are KeepCup plastic replacement parts made?

All KeepCup drinkware is hand-assembled in our local warehouses in Melbourne and London, the plastic parts are locally manufactured in Australia and the United Kingdom, specialist components are made in China and Portugal. KeepCup is the only reusable company that has conducted a Life Cycle Analysis on its products and supply chain.

How to Choose the Right Plastic KeepCup Replacement Parts

At KeepCup, we believe in the right to repair products that are made to last. Our commitment to quality extends beyond the initial purchase to ensuring that your KeepCup remains reliable, after all the best reusable is the one you use daily. That’s why we offer a comprehensive range of replacement parts, allowing you to replace the part, not the product. Whether it’s a new lid, band, base, or plug, our replacement parts are crafted to the same high standards as the original components, ensuring your KeepCup continues to perform and look great for years to come.

Identify Your Model: Start by identifying the specific KeepCup model you own (Original, Brew, Thermal). Each model may have slightly different components, so it’s important to match the replacement part with your cup.
Consider Size: KeepCup parts come in different sizes to match the capacity of your cup (extra-small, small, medium, large and extra-large). Make sure to select the correct size for a proper fit.
Mix and Match: If you’re looking to refresh your look, consider mixing and matching different colours and materials for a KeepCup refresh.
Still unsure? Contact our customer service team for assistance.

Tips for Maintaining Your Plastic KeepCup

Regular Cleaning: Clean your KeepCup regularly to prevent build-up of coffee or tea residues. Most parts are dishwasher safe, but we recommend hand washing the cork bands and glass components.
Inspect for Wear: Periodically check your KeepCup for signs of wear, especially on the lid, band, and base. Replacing worn parts promptly will keep your cup in top condition.
Proper Storage: When not in use, store your KeepCup with the lid off to allow air circulation and prevent odours from developing.