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KeepCup Care

KeepCups are made to last. Follow our care tips to make yours last even longer.

Reusable Coffee Cups

Our press fit cups include Original (plastic), Brew (glass) and Thermal (stainless steel) with a splashproof sipper lid.

How to use the lid

  • Dishwasher safe on the top rack
  • Store with the lid off
  • Wait 10-20 seconds before putting your lid on, to allow steam release

How to assemble Longplay

  • About once a week, take it fully apart to clean and allow to dry before assembling
  • Hand wash to prevent staining or clouding
  • Microwaveable, but with the lid off, up to 100°C / 212°F

Caring for your cup base

Tempered Glass

  • Dishwasher safe on the top rack
  • Microwaveable, but with the lid off, up to 100°C / 212°F
  • Avoid putting in the freezer to prevent risk of cracking the cup
  • Caution: rapid and extreme temperature change may cause the glass cup to shatter. Avoid placing freezing cup in boiling water or vice versa.

Cork Band

  • Do not remove cork band
  • Hand wash only while on the cup
  • Do not microwave

Stainless Steel

  • Hand wash to preserve colour finish
  • Do not microwave
  • Avoid putting in the freezer to prevent risk of damaging the cup

Plastic

  • Coloured plastic cups are dishwasher safe on the top rack
  • Clear plastic cups are best hand-washed to avoid clouding or staining
  • Microwaveable, but with the lid off, up to 100°C / 212°F
  • Avoid putting in the freezer to prevent risk of cracking the cup
  • Beverages with strong pigments e.g. turmeric lattes may stain clear plastic.

Helix Range - Traveller, Water Bottles and Kits

Our Helix range is a cup-to-bottle system with twist-fit, leakproof Cup and Bottle lids. 

How to use the lid

  • Dishwasher safe on the top rack
  • Remove gasket for thorough clean
  • Leave plug open for 10-20 seconds when closing lid to prevent pressure and steam build up

Troubleshooting your Helix lid

The plug will be stiff with first use but will loosen over time. Leave lid on cup with boiling water to aid loosening

Gasket tab should be upright, opposite drinking hole

Caring for your cup base

Stainless Steel

  • Hand wash to preserve finish
  • Do not microwave
  • Avoid putting in the freezer to prevent risk of cracking the cup

Plastic

  • Hand wash to prevent staining or clouding
  • Microwaveable, but with the lid off, up to 100°C / 212°F
  • Avoid putting in the freezer to prevent risk of cracking the cup

Caring for your bottle lid

 Stainless Steel

  • Remove silicone ring gaskets for thorough clean
  • Hand wash to preserve finish
  • Do not microwave
  • Avoid putting in the freezer to prevent risk of cracking the bottle
  • Do not fill with fizzy drinks. It causes pressure build up on the twist fit seal.

Plastic

  • Remove silicone ring gaskets for thorough clean
  • Hand wash to prevent staining or clouding
  • Do not microwave
  • Avoid putting in the freezer to prevent risk of cracking the bottle
  • Do not fill with fizzy drinks. It causes pressure build up on the twist fit seal.